{"id":37519,"date":"2026-01-21T10:26:09","date_gmt":"2026-01-21T09:26:09","guid":{"rendered":"https:\/\/adimir.org\/?p=37519"},"modified":"2026-01-21T10:26:09","modified_gmt":"2026-01-21T09:26:09","slug":"adimir-avaluacio-serveis-lecturafacil","status":"publish","type":"post","link":"https:\/\/adimir.org\/ca\/adimir-avaluacio-serveis-lecturafacil\/","title":{"rendered":"Mesurar la qualitat per millorar els nostres serveis &#8211; Lectura f\u00e0cil"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1508px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\" style=\"--awb-content-alignment:justify;--awb-font-size:var(--awb-typography4-font-size);--awb-line-height:var(--awb-typography4-line-height);--awb-letter-spacing:var(--awb-typography4-letter-spacing);--awb-text-transform:var(--awb-typography4-text-transform);--awb-text-color:var(--awb-color5);--awb-margin-bottom:10px;--awb-text-font-family:var(--awb-typography4-font-family);--awb-text-font-weight:var(--awb-typography4-font-weight);--awb-text-font-style:var(--awb-typography4-font-style);\"><p>Hem comen\u00e7at a mesurar la qualitat.<br \/>\nVolem saber si els nostres serveis s\u00f3n bons.<br \/>\nAix\u00ed podrem millorar-los.<\/p>\n<p><strong>Com ho fem?<\/strong><\/p>\n<p>Fem enquestes.<\/p>\n<p>Les fem a:<\/p>\n<ul>\n<li>Les persones que utilitzen els nostres serveis.Les seves fam\u00edlies.<\/li>\n<li>Els treballadors.<\/li>\n<li>Altres entitats.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-padding-right:5px;--awb-padding-left:5px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-color:var(--awb-color5);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:5px 5px 5px 5px;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:36.48%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:24.768%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:36.48%;--awb-spacing-left-medium:24.768%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-font-size:var(--awb-typography4-font-size);--awb-line-height:var(--awb-typography4-line-height);--awb-letter-spacing:var(--awb-typography4-letter-spacing);--awb-text-transform:var(--awb-typography4-text-transform);--awb-text-color:var(--awb-color5);--awb-margin-bottom:10px;--awb-text-font-family:var(--awb-typography4-font-family);--awb-text-font-weight:var(--awb-typography4-font-weight);--awb-text-font-style:var(--awb-typography4-font-style);\"><p>La qualitat \u00e9s <strong>fer les coses molt b\u00e9<\/strong> perqu\u00e8 les persones que reben el servei estiguin contentes i tinguin el que necessiten.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:20px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-3 fusion-text-no-margin\" style=\"--awb-content-alignment:justify;--awb-font-size:var(--awb-typography4-font-size);--awb-line-height:var(--awb-typography4-line-height);--awb-letter-spacing:var(--awb-typography4-letter-spacing);--awb-text-transform:var(--awb-typography4-text-transform);--awb-text-color:var(--awb-color5);--awb-margin-bottom:10px;--awb-text-font-family:var(--awb-typography4-font-family);--awb-text-font-weight:var(--awb-typography4-font-weight);--awb-text-font-style:var(--awb-typography4-font-style);\"><p>La soci\u00f2loga\u202f<strong>Daniela Aguirre<\/strong>\u202fdirigeix aquest treball.<br \/>\nLes enquestes s\u00f3n an\u00f2nimes i segures.<\/p>\n<p>Amb els resultats farem un\u202f<strong>informe<\/strong>.<br \/>\nL&#8217;informe dir\u00e0:<\/p>\n<ul>\n<li>El que fem b\u00e9.<\/li>\n<li>El que podem millorar.<\/li>\n<\/ul>\n<\/div><div class=\"fusion-text fusion-text-4\" style=\"--awb-content-alignment:justify;--awb-font-size:var(--awb-typography4-font-size);--awb-line-height:var(--awb-typography4-line-height);--awb-letter-spacing:var(--awb-typography4-letter-spacing);--awb-text-transform:var(--awb-typography4-text-transform);--awb-text-color:var(--awb-color5);--awb-text-font-family:var(--awb-typography4-font-family);--awb-text-font-weight:var(--awb-typography4-font-weight);--awb-text-font-style:var(--awb-typography4-font-style);\"><p>Utilitzarem l&#8217;informe per prendre decisions.<br \/>\nI per fer canvis que ajudin les persones.<\/p>\n<p><strong>Tamb\u00e9 hem tingut reunions.<\/strong><\/p>\n<p>Reunions amb els treballadors d&#8217;ADIMIR.<\/p>\n<p>A les reunions parlem de:<\/p>\n<ul>\n<li>Els serveis que oferim.<\/li>\n<li>Les condicions de treball.<\/li>\n<li>El que funciona b\u00e9.<\/li>\n<li>El que podem millorar.<\/li>\n<\/ul>\n<p>Aquestes xerrades ens donen informaci\u00f3 molt \u00fatil.<\/p>\n<p><strong>A ADIMIR creiem que per millorar s&#8217;ha d&#8217;escoltar.<\/strong><\/p>\n<p>Escoltem totes les persones.<br \/>\nPosem en pr\u00e0ctica les seves idees.<br \/>\nI aprenem junts.<\/p>\n<p><strong>Gr\u00e0cies per participar.<\/strong><\/p>\n<p>Seguim treballant junts.<br \/>\nTreballem per oferir un servei de qualitat.\u00a0 \ud83d\udc99\u200b<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-margin-top-small:20px;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div 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